The Hotel Fukuya (hereafter referred to as the Hotel) handles the personal
information of guests in accordance with the laws and ordinances of Japan.
◎ The Hotel uses personal information (such as name, address, telephone number, email address,
place of work, nationality, passport number, requests made relating to delivery of services, such as
meals, etc.) collected from our customers for the following purposes:
- For the provision of services such as accommodation and meals.
- To contact the customer for confirmation of reservation, etc.
- To improve the quality and services of the Hotel.
- In order to offer the customer subsequent accommodation packages and services.
- Legal provisions:
in regard to (d.), the Hotel will make subsequent offers only with guests' consent.
◎The Hotel will never provide guests' personal information to any third party, except
in the following cases:
- when making arrangements and reservations at other tourist facilities on behalf
of the guest and at the guest's request.
- when information is needed by the guest's travel agent.
- when it is di fficult to obtain the guest's consent due to sudden illness or injury.
- when entrusting a part of the running of the Hotel to partner companies.
- when we are required by law to disclose information.
◎In managing guests' personal information, we will take the necessary security
measures in accordance with the Personal Information Protection Law and other
relevant laws.
- Personal information will be managed in accordance with proper information
storage practices so as to prevent data loss or unintentional transmission.
- The Hotel will manage information storage so that employees of the Hotel study the relevant manuals and take responsibility in their handling of personal information.
- Partner companies that we entrust business affairs to will be required to sign a confidentiality agreement and to undertake all necessary security measures.
◎Usage Suspensions and Corrections from Guests
- If a guest requests the disclosure of the recorded contents of their personal
information, we will promptly disclose such information to the guest.
If disclosure is not possible, we will satisfactorily explain the reasons as to why.
- If we receive a request from a guest for the suspension of the use of the guest’s personal
information, etc., we will complete any outstanding financial dealings with the guest, and,
within the scope of the law, respond to such a request promptly.
◎Contact us:
Hotel Fukuya TEL.+81-87-851-2365/FAX.+81-87-822-8724